Hey Christians! You Left Me Bleeding on the Road!
Current mood: awake
Category: Blogging
A work in progress.
A new book, by TOV Rose.
Posted here, First.
-TOV
Chapter 1: When the Mountain that Needs to be Moved is Named - YOU
Every nerve in my body reacted to the sound of those words like you when to the sound of fingernails scraping a chalkboard. Those irritating, serpent-like sounds slithering out of the mouth of someone who should have known better. Sure, he was technically and grammatically correct, but the "spirit" behind the mouth was wrong. It was betraying a lie, coming from a place that was not in the spirit of love when he said in response to me, "The word 'Christian' is NOT a verb. It is NOT an action word. It is a proper noun."
I heard something similar several years later at the start of a seminary class, "If you miss more than three classes," the professor said to about fifty 40+ year old men and women, treating us like children, "You will not get a passing grade in this class. I don't care if your grandmother dies, your mother-in-law and your dad. God is a God of Grace and I am NOT God."
Navizon is a wireless positioning system that works a little bit like a GPS, only that it uses Cellular Towers and Wifi access points instead of satellites. In addition to being a wireless position system, Navizon offers cool features like the Directions, Buddy finder, Geotags and many more...
Which could be a great way for fans to keep up with you!
This software relies on a community of users who contribute data to the system (WiFi and Cellular towers) when they have a GPS device.
I'm already using it and you could make some badly needed extra gas money too with it if you're interested. All you need is to install it on your phone and have Navizon connected to your GPS. Every Wifi access point that you pass, every cell tower that you log will mean money in your pocket. So if you have a phone that is compatible with this software, you should really check it out.
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Nine Inch Nails frontman Trent Reznor is making good on his promise to offer free music via the torrent services (peer-to-peer programs that use the BitTorrent protocol). The band's first offering comes from its new instrumental record, Ghosts.
Reznor notes in a release that accompanied the announcement:
"Now that we're no longer constrained by a record label, we've decided to personally upload Ghosts I, the first of the four volumes, to various torrent sites, because we believe BitTorrent is a revolutionary digital distribution method, and we believe in finding ways to utilize new technologies instead of fighting them."
The free tracks compose the first of a four-volume set--nine out of 36 tracks. Users can pick up the entirety of Ghosts I-IV for an extremely reasonable $5, via NIN's official site.
The music is also available in a variety of other price points, including the uber-fan Ultra-Deluxe Limited Edition Package, which features two CDs, a DVD, a Blu-ray disc, and four 180-gram vinyl LPs, numbered and signed by Trent Reznor, all for the low, low price of $300.
Original Article: http://www.pcmag.com/article2/0,2817,2272524,00.asp
TOV's Upcoming Speaking Engagements: Updated & Revised
Current mood: adventurous
Category: Life
TOV has upcoming speaking engagements. We're hoping to fill up our schedules with additional engagements for the next several months. If you have any connection to a church, school, university, civic group, small group, 12-step or any other kind of group, drop us a line! Schedule is at the bottom of this email. Several engagements were canceled due to situations beyond our control.
Here's the Schedule:
Mar 7 2008 6:30P TOV Teaching Jesus & the Passover, Savage MN @ Mighty King Fellowship
Mar 9 2008 10:30A TOV Teaching Jesus & the Passover, Princeton MN @ Wyanett Evangelical Free Church
Mar 14 2008 6:30P TOV Teaching: Jesus & the Passover @ Hope Presbyterian Church
Mar 16 2008 10:00A TOV Teaching Who is the God of the Hebrew Bible (Old Testamant) @ Love Power Music & Miracles, Minneapolis MN @ Love Power Music & Miracles
Are YOU Getting in the Way of the Vision?
Current mood: accomplished
Category: Life
Are YOU Getting in the Way of the Vision?
I am often asked advise about this subject. The person typically asking doesn't usually know how to ask the question, or they've asked using different terminology or words. It is usually a musician, actor or model, but quite often it is the leader of a floundering non-profit, or a small business owner. The unspoken or unrealized question is, "Am I getting in the way of my vision?"
Here's an example:
I have a wonderful friend with this amazing God-given vision to help people through their non-profit organization. They spend hours working on projects that appear to advance the God-given vision. These were usually people asking for serious help, the very kind of help that my friend offers through the non-profit.
People want to help you accomplish the vision, but you have to let them! God had brought several individuals who shared the Vision. My friend accepted them warmly and they even began volunteering their time to help people. In fact, after a short time of training, a few of them could do most of what my friend could do. After a while these volunteers became frustrated and thought about leaving. Why? They were begging my friend to stop doing so much of the work and to LET THEM HELP!
"These are…also anointed to serve the Lord of all the earth." Zechariah 4:4
Unfortunately, my friend wasn't very good at listening. My friend wanted so much to help individuals that they lost sight of the bigger picture, GOD's VISION. My friend had an "I have to do this myself" mentality that they just couldn't seem to shake. My friend would sort-of give the volunteers something to do. What I mean by "sort-of" is that my friend would give two or more of the volunteers the exact same work to do, when it only took one person to do that work--or my friend would agree to pass off the work, but then do it themselves.
At one point some of the volunteers began coming to me hoping I could help my friend understand them. They really wanted to help my friend ease the work load, so that my friend could do the one thing EVERYONE ELSE KNEW NEEDED TO BE DONE: be the leader, not the worker; and build the business side of the non-profit.
Actually, they approached several people besides me, hoping all of us could try and get through, using the "strength in numbers" approach. After several months of trying, my friend still wasn't listening.
Then there was the other really big problem: Every time an opportunity appeared that would allow my friend to Be The Leader and Build the Business Side of the Organization, something came up: 1) Someone else would come along with an immediate cry for help that my friend just couldn't pass onto one of the very well qualified volunteers 2) A family crisis' came along (something really horrible and troubling of course) 3) The water (electric, phone/internet), was going to be turned off 4) They became very sick and unable to work 5) The property manager was going to throw them out for lack of payment on the rent.
This kind of thing would happen every time, without exception.
EVERY TIME
As time went on my friend found themselves with less and less finances to continue, more and more weariness, and they were ill with successively more serious illness.
EVERY TIME!
"A double minded man is unstable in all his ways." James 1:8
I think this Bible verse illustrates the problem pretty well. My friend was double minded. They couldn't choose which they wanted to do more, follow the leading and call of God, or listen to fear. It was really fear that was keeping my friend from succeeding. Fear of what, you ask? Perhaps a number of things such as fear of success, fear of doing something they'd never done in the past, fear of people, or fear of letting other people down. One thing was certain; my friend was going two directions that were polar opposites. One would bring success, the other would bring failure. My friend was trying to go both directions at the same time. My friend was trying to follow a big God-given Vision, but was pulled down by day-to-day problems.
One day my friend came to me asking for prayer concerning both finances and illness. It seemed like I had the perfect opportunity. I had to tell them something they didn't want to hear. Have you ever been in that position? When it comes you have two choices, you can keep your mouth shut and watch a friend and the vision slowly fall apart, or you can risk loosing the friendship and speak up (again, and again and again, ad-infinitum).
What my friend needed was a good lesson about Distraction, and how there is an intentionality behind Distraction. It is a purposeful response to God's opening of doors to bless us and advance the vision. Its purpose is to keep us from fulfilling our God-given vision in life (Read that again).
When you have a God-given vision to help people, enemies come along. They often appear as wonderful opportunities to help others. The Enemy (some call him Satan), will come at you with wonderful things that need to be done; people to help; serious projects to be completed, crisis' that must be dealt with--NOW!
There is an appropriate observation noted in the Bible that certainly applies to such Distractions found in 2 Corinthians 11:14 (New International Version), "And no wonder, for Satan himself masquerades as an angel of light."
These things happen at exactly the moment when other God-given opportunities come along. The kind of "open doors" that often look small and insignificant, but when walked through will bring an organization, individual or band the visibility needed to really be what God intends.
The fruit of following Distraction are exactly what my friend experienced: Illness Lack of Finances Exhaustion from helping other people with no real help coming to their organization in return What was my friend NOT doing right?
1)Praying. There is a right way to pray. My friend was very good at DOING, but didn't do a good job of simply stopping and praying for God to prosper what they were doing and leading them. My friend would ask for prayer for individuals that were being helped, or for financial problems, illness, etc., but when prayers for "open doors" to advance the organization were answered the friend would find some good reason not to follow through. This meant my friend needed to pray that they would be given the wisdom and strength to follow through, too.
2)Distraction. When you make a decision to do something or say you are going to do it, You Must Do It. There were so many times when my friend made a commitment to speak to someone who wanted to do something that would give their organization media attention, or would bring in much needed income. Every time there was such an opportunity my friend went down under the weight of solving all the "crises" that came along. When it was time for the meeting, my friend sent an e-mail or made a brief call (or asked someone else to do it), asking to meet another time, or explaining that they were too ill (usually true), to meet.
3)Listening to Good Counsel: My friend had SEVERAL people trying to help, but would only listen occasionally (that's being gracious). When it came to this issue, my friend had closed ears and refused to listen, and only asked for help to do the very things that my friend alone HAD TO DO in order to prosper the organization. In other words, my friend listened to either exhaustion or fear and wanted someone else to do the work for them, do the meeting for them, do the interview for them, make the phone call for them, write the letter for them, do the television show for them. Those wanting the meeting WANTED MY FRIEND, not someone who advises or helps my friend.
If it is your organization, there is no one better equipped to share the vision. There is no one better at being the spokesperson than YOU.
When you are staring your own organization and there is very little help, you do need to do most of the work yourself. However, as organizations start to grow and you do begin to have help, you have to learn to let go of the one thing you love doing most--and SHARE it. You need to let other people share the burden.
Here's a little secret about God-given visions. Ready?
It isn't about you. It is NOT your vision. It is NOT your work. It is NOT for you.
It is for GOD. It is GOD's Vision, and God intends for other people to join you in accomplishing HIS VISION.
Maybe God wants to help Thousands of people at a time through the organization He has called you to build for Him. God wants to help more than the ONE person at a time that YOU are helping. By refusing to step up to the plate and LEAD, and let others do the grunt work, you are actually being selfish.
YOUR JOB is sharing the vision with others so that they will in turn accept the call to JOIN YOU in accomplishing GOD's Vision. If you selfishly refuse to walk through every open door God is giving you to prosper and bring visibility to what you are doing, then God will find someone else who is willing to take up the challenge and be the leader.
God’s Gifts Are Grounded in Joy (from my friend Larry)
Current mood: awake
Category: Life
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God's Gifts Are Grounded in Joy by Dr. Larry Ollison
Everyone has times when they like to sit back and think about all the things going on around them. Sometimes it's really hard to find the time, but when those times do come along, I find them very refreshing. Last week I had one of those times.
I took a cup of hot apple cider and went into a room in my house I call "the upper room." It's a room above my garage that overlooks the Lake of the Ozarks. I have never put a television or stereo up there. Somehow it just never seemed right. The room is so quiet and a nice place to think.
One evening I was in the upper room thinking about the good things of God, when I began to list all the things God has provided for us. One thing I began to realize as I made my list was that God's gifts are all grounded in joy.
Let me explain. When we become a Christian, the Spirit of God indwells us. Our spirit is born again and we become a new creation. Old things pass away and all things become new.
Second Corinthians 5:17 says, "Therefore, if anyone is in Christ, he is a new creation; old things have passed away; behold, all things have become new."
When we accept Jesus as our Lord and Savior, the Holy Spirit lives within us. As a Christian, because we have the Spirit of God within us, we also have the product of His Spirit. The Bible calls it the fruit of the spirit.
Galatians 5:22 says, "But the fruit of the spirit is love, joy, peace, longsuffering, kindness, goodness, faithfulness, gentleness, self-control. Against such there is no law."
Everything God has for us is joyful. When He heals us, is that a joyful thing or a sad thing? Of course, it's a good, joyful thing. When God prospers us, is that a joyful thing, or a sad thing? Of course, it's a joyful thing! But the unique thing about being a Christian is that we can have joy in the midst of sickness, financial trouble or any trial that comes our way.
Why? Because first of all, the joy has already been placed within us as a part of the fruit of the spirit. That happened when we became born again. Secondly, we know that no matter how great the sickness, no matter how great the financial problem, no matter how great the trial, we can rest in the truth that God said He would deliver us.
In Psalm 34:19 the Bible says, "Many are the afflictions of the righteous, but the Lord delivers him out of them all." Did you catch that? God delivers us out of all of our afflictions.
If this is true, and we know it is because God's Word says it, then we have no reason to be depressed. Likewise we have every reason to be joyful. Because even though we may be going through a trial, God said He would deliver us out of it. And if God is going to set us free from our afflictions like He said He would, then we can easily let that joy out that has been placed within us.
The problem with joy is not getting it, it's letting it out. As Christians we have already been given joy as part of the fruit of the spirit. So since we have it, it's our responsibility to let it flow. We have our hand on the valve that governs our joy level.
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All rights reserved. Used by permission. This article may be reproduced for teaching purposes but not for commercial resale The Cutting Edge Devotional by Dr. Ollison is a daily feature of www.CFAITH.com The Cutting Edge Devotional - PO Box 880, Osage Beach, MO 65065 USA When writing about this devotional, refer to devotional 0180
Heads or Tails (That means you)
Current mood: calm
Category: Life
This is an article by a friend of mine, a former professional guitar player for a top 40 band back in the day. He makes some very good points I thought were worth sharing. -TOV
Heads or Tails
by Larry Ollison, Ph.D.
When you flip a coin, 50% of the time it will be heads and 50% of the time it will be tails. You have no choice. It's determined strictly by chance.
Your life should be different. It should not be determined by chance. As a Christian, we should always be the head and never the tail.
Personally, I do not have a pet animal that I keep inside my house. However, I have friends that do. I have made this great observation over the years. When they enter the house and see their pet, they hug, kiss, and look at their pet's face. They talk to their pet as they look into its eyes and you can sense the love they have for their animal. But the observation is this. Everything involves the head. The other end does not receive the same respect!
In life, it's much the same way. If you are considered prosperous, people will treat you with respect and honor, just like the head. If you live in poverty, you will be avoided just like the tail. Trust me. Being the head is better than being the tail.
As Christians, we are expected to influence the world for Jesus. Our desire should be to send missionaries throughout the world with sufficient supply so that they can do the work of the Gospel and not be distracted by fundraising.
Christians should be humble, but humility is not poverty. Being humble does not mean that you are in poverty. A few years ago, Loretta and I had lunch with the third richest man in the United States at the time. With all of his wealth and fame, he was probably one of the most humble men I had ever met.
We must not fear prosperity because of wrong thinking that when we prosper we will become prideful. Pride and humility have no connection with money. Money is neutral. A righteous man who attains money will do good works. An evil man who attains money will do evil. Money doesn't decide where it goes or what it is used for. The heart of its master decides.
And the LORD will make you the head and not the tail; you shall be above only, and not be beneath, if you heed the commandments of the LORD your God, which I command you today, and are careful to observe them. (Deuteronomy 28:13)
All rights reserved. Used by permission. This article may be reproduced for teaching purposes but not for commercial resale The Cutting Edge Devotional by Dr. Ollison is a daily feature of www.CFAITH.com The Cutting Edge Devotional - PO Box 880, Osage Beach, MO 65065 USA When writing about this devotional, refer to devotional 0401
How Did TOV End Up in the Entertainment Industry? Well, meet some of my family and story
Current mood: amused
Category: Movies, TV, Celebrities
[Please Repost and Share]
People are always asking me how I ended up doing stuff with the Entertainment Industry. It's a long story, really, very long. Very very very long story. It started a couple hundred years ago to be exact, when relatives on my mother's side of the family lived in Eastern Europe and began working in music and performance. Some of whom worked and performed in the greatest venues in Europe. My mother's dad was even given a special commendation by the Queen of England in the 1920's for his work in Ballet.
Here's a sampling of my family today who are in the Industry. Really, just a few:
Jen, My Sister. Choreographer, Performer, Minister
Jason, My Brother Singer, Songwriter & Educator
Derek Silverman, My Cousin & Corey Feldman's Keyboard Player (yeah, the child star). This links to a page for one of his current band projects
Ariana Sloan, My Cousin Actor, Singer, Dancer
Randy Jones Photography, My Father-in-Law
Dave Moore Studios, My Brother-in-Law
Jason Alley, My Brother-in-Law's Band, "Absolute Power": myspace.com/absolutepowerband
- TOV The Entertainment Industry Chaplains "Consulting & Care Programs for Entertainment Industry Professionals and Corporations"
Contact Information: Name: - TOV (Pronounced: like "stove" no "s" no "e") The Entertainment Industry Chaplain PO Box 211125 Saint Paul MN 55121 E-MAIL: Chaplains@TheChaplains.org Los Angeles: 310-574-2895 Manhattan: 917-720-8128 Nashville: 615-673-4159 Saint Paul: 651-686-5600 Fax: 845-698-5600
I was cleaning the kitchen this morning, after making an oatmeal breakfast for the family. Take note guys this really is the way to a woman's heart, especially when she and both your kids are sick. She was thumbing through a magazine when her eye fell upon a new Dodge Caravan advertisement.
No offence to Dodge, I'm sure they have many professionals working on their advertising for family-friendly vehicles, but maybe they should try talking to people "like us" more often. This two page glossy ad sure was pretty. Nice pictures.
The two largest of the six make sure you see a "mommy" with smiling face in the driver's seat, while the kids are watching Nickelodeon—live—thanks to a new partnership with Sirius Satellite Radio, called, "Sirius Backseat TV," (I have to throw a bone over to Sirius, some good people over there). I mean, this van is really nice! It has Halo/LED Lighting*! The "*" takes you to a note at the bottom that says, "Available" Wow! That almost sold me right there.
Then there was the picture below that with "Jordan", "Buried in another comic book!"
The Multi-Media system is something I might really be interested. No kidding.
Let me get back to the part about the two kids watching television. It really disturbed me. I'll be the first to admit, I've had the portable DVD playing going on long trips. It can often be a wonderful distraction, especially since children need attention and can get a little grumpy on long trips (any parents out there "feelin' me"?). The caption over the picture is what really bothered me though:
"6-hour trip to Grandma's and never heard a peep out of them!"
What exactly is being sold here? Kids with headphones in a picture, and happy smiling "mom" driving the car (their ain't no "dad" in the picture, yet another message from big business that dad's are worthless oafs who can't even be bothered to drive their kids to see Grandma, but hey don't worry your favorite nanny the television will keep them company).
What a sad, sad thing to sell people: Silence.
Wasn't it a few years ago people were still chastizing previous generations for holding to the philosopy that, "Children should be seen and not heard"? Seems we're back to it again in this generation. Is that hypocritical? Where's the conversation? Where's the interaction?
What I get out of this is a message that kids are better off watching television in silence while mom gets to play with her on-board computer (hopefully while watching the road). There's no need for interacting with my kids. Why bother? It doesn't matter that kids learn adult interaction by, ah—interacting—with adults—like their parents—on long trips to Grandma's house.
How about the slogan sound bit that is written next to the Dodge Emblem in BOLD letters announcing, "Grab Life," when the real message here is, "Keep your kids' brain cells melting away as you have your own private silence party and abdicate your responsibility, in yet another area of your life, to have a positive impact on your family."
Then there's the one picture with, "Grandma, Granddaughter…and Grand Caravan!" I tell you, the thought of that great silent partner taking care of my family really brings me a lot of comfort right now.
Simply Amazing. I'm sold. Let's go get one, my love. Oh, don't forget the headsets.
All rights reserved. Used by permission.
This article may be reproduced for teaching purposes but not for commercial resale
The Invisible Ingredient by TOV Rose is feature of www.TOVRose.com
The Entertainment Industry Chaplains - PO Box 211125, Saint PaulMN55121-1125USA
When writing about this article, refer to devotional 01000
Let me ask you a question. When you have a problem in your life, and you've done everything spiritually you know to do, what do you do then? When you have prayed and when you have confessed the confession of faith and it seems like nothing has changed, what do you do?
This seems to be a question often asked to those of us in the ministry. As a pastor of a growing church, this is a question that continually arises. So, what's the answer? What do we do when it seems like we've done all we can do and there is no manifestation of our deliverance?
This answer may seem simple, but here it is. Don't give up. When you know that you know that what you are believing for is God's will for you and promised in His Word, then do not quit doing what God has told you to do. Continue to believe God's Word and continue to confess His promise in the face of what you see and what you feel.
Second Corinthians 5:7 says, "For we walk by faith, not by sight." As believers it is disastrous to react on what we see, hear, or feel. Instead of reacting to the senses produced by the world, we must act according to the Word spoken by God. His Word brings deliverance and the words of the world bring destruction. When you feel like giving up, quit going by what you feel. Stand in faith and remember that Jesus said, "If you can believe, all things are possible to him who believes." (Mark 9:23).
Remember, you can do all things through Christ because He strengthens you to do the impossible.
All rights reserved. Used by permission. This article may be reproduced for teaching purposes but not for commercial resale The Cutting Edge Devotional by Dr. Ollison is a daily feature of www.CFAITH.com The Cutting Edge Devotional - PO Box 880, Osage Beach, MO 65065 USA When writing about this devotional, refer to devotional 0322
Several people have asked how we get by, why we do what we do. The truth is, we do. God is a provider. We do it all because we love God and we love people. We spend untold hours each week answering phones, e-mail and instant messages from people all over the world. Most all of them are in the Entertainment Industry, from street musicians in Turkey to Celebrities in BollyWood and Manhattan. We do radio and television programs in an attempt to let more people know we exist, every chance we get.
We don't ask for anything in return, thus the subject of this blog: Donations Accepted. Not Required.
We all have dreams; some of us really have dream jobs.
Does it pay the bills? Not usually. But, I can't imagine doing anything else.
Don't you dream of doing what you're passionate about? I'm not dreaming. I'm doing it! :-)
- TOV
Contact Information: Name: - TOV (Pronounced: like "stove" no "s" no "e") The Entertainment Industry Chaplains PO Box 211125 Saint Paul MN 55121 E-MAIL: Chaplains@TheChaplains.org Los Angeles: 310-574-2895 Manhattan: 917-720-8128 Nashville: 615-673-4159 Saint Paul: 651-686-5600 Fax: 845-698-5600
Not long ago someone I know took a second job at the local area in-door shopping mall selling high calorie pastries at a popular shop found in malls and terminals in many big cities. The employee was someone I've known for many years and had a great reputation for being dependable, a hard worker who was loved by customers and really lived by the adage, "The Customer Always Comes First."
What Happened?
It was the typical story of a blue-collar manager with the "Jerry Springer Guest" world-view.
The manager had LOTS of experience in management, but came from an experience of abuse. This person was abused sexually as a child, abused as a spouse, abused by friends, abused drugs and alcohol, abuse after abuse, and then more abuse. Believe it or not, a majority of people today have some sort of abuse experience they can point to that negatively shaped their lives. Everyone touches and shapes the life of someone else (and managers shape the lives of those they manage), and that shaping can be for better or for bad.
"Jerry Springer Guest" manager had several positive management role-models in their employment history, but couldn't overcome the "default mode" of abuse that was learned through past experiences and became part of their psyche. This forty-plus year old person would only develop relationships with young, immature (often High School age), kids, and listen to gossip and advice from those with said High School immaturity—and act on it in decision making. What they usually had in common were the cigarettes or drugs they all used, or else came to the manager for relationship advice, because the person was "cooler than my parents." Cool doesn't always mean—wisdom.
Sounds like the makings of a horror story, eh?
Let's just say that my good friend didn't survive the hot 19 year old blonde's gossip (as a side note, I like to define gossip as, "Murder with the Tongue"). After all, who was the 40 year old manager going to believe? My friend who had known and worked with this manager several times over 20 years or the immature gossiper who had a reputation around the mall for getting people fired?
In case you might be wondering, most managers in restaurant and mall settings seem to fall into the general category of "bad managers." Why? They never had a good Role Model, or else they simply couldn't overcome the "default mode." It is amazing that something so simple could be such a great mystery facing most leaders in corporate leadership and the badly trodden down underlings known as "employees"
Most "bad managers" aren't very good because they haven't had any training, and when they do have training they haven't learned to change their "default mode" when stressed. Stress = Default Mode.
The "default mode" usually comes from Family and upbringing, and other bad experiences with key people in your life. Most families are dysfunctional. Most families have secrets, and most families have some form of abuse going on. Children imprint on their strongest example, for better or worse. As human beings, we tend to take on the dominant traits of the people who have HURT US. In other words, for most people, your "default mode" is based on your negative experiences, not your good experiences.
I know there are lots of people out there suddenly in denial of this basic principle of Human Nature. So many of us are trained to "look on the bright side," "give the benefit of the doubt," and all that other positive spiritual mumbo-jumbo, but the truth can be told in low-level (and mid-level and high level), jobs across the world.
If you don't believe me, just go take an informal poll at your local McRestaurant.
Back to the original statement, "The customer always comes first?" This is a BAD premise for building customer loyalty and business practice. If the customer comes first, where does that leave your employees? Good managers (or those who have overcome the "default mode"), know this to be true:
If you treat your employees with respect, kindness and teach them the by example of integrity, then your employees will "imprint" on you. They will reflect what you are showing them and that reflection will be seen by your customers.
Your customers will want to be around such employees. They will keep coming back.
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calm
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